🪛Issues and Purchases

Did'nt received my sound kits order

Feel free to contact us at [e-mail] if you didn't received your kits after 24 hours. We will send you missing items as fast as possible.

Didn't received my physical products order

Feel free to contact us at [e-mail] if you didn't received your products at the date of planned delivery. We will check what happened.

Sometimes it can be a Delivery provider issue and in this case we advise you to also contact delivery provider support to get information about your package.

Payment Issue

If you are not able to pay and payments options seems to have issues, feel free to contact us at [e-mail] to notice us the issue.

Note that some payment methods are maybe not available in your country.

For example, PayPal is currently unavailable in the following countries : Afghanistan, Bangladesh, Cameroon, Central African Republic, Cote D'Ivoire (Ivory Coast), Paraguay, Saint Lucia, South Sudan, Sudan, Syria, Democratic People's Republic of Korea (North Korea), Equatorial Guinea, Gabon, Ghana, Haiti, Iran, Iraq, Lebanon, Liberia, Libya, Monaco, Moldova, Montenegro, Myanmar, Pakistan, Timor-Leste, Uzbekistan, and Zimbabwe.